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所属单位：经济与管理学院

发表刊物：J. Syst. Sci. Syst. Eng.

摘要：The resolution of real-world conflicts is often supported by third-party intervention (i.e., mediation). This paper proposes a possible mediation support in the form of a reverse optimization procedure under the framework of the Graph Model for Conflict Resolution (GMCR). The approach computes minimal priority adjustments of preference statements that are necessary to achieve a desired agreement. A mathematical model, based on the matrix form of GMCR, is developed to analyze this third-party mediation problem. Thereby, this study makes a first attempt to obtain option-based mediation strategies, which add comprehensiveness to the traditional state-based strategies, yet are easier to understand and hence more acceptable to the conflict participants. To illustrate the practicality, the proposed procedure is applied to a medical dispute between a patient and a hospital, with the aim to suggest changes in the ordering of preference statements that lead to a desired outcome. © 2019, Systems Engineering Society of China and Springer-Verlag GmbH Germany.

ISSN号：1004-3756

是否译文：否

发表时间：2019-08-01

合写作者：Wu, Zhenggao,Ke, Ginger Y.

通讯作者：徐海燕